Program of Domestic Abuse Intervention Programs (DAIP)

Visitation Specialist-Job Description


REPORTS TO: DFVC Program Coordinator

TEAM: Duluth Family Visitation Center

PAY SCALE: Program Staff--Level I (Commensurate with skills and experience)

STATUS: Full Time                                      

START DATE: As soon as possible


The Duluth Family Visitation Center is a child-focused service, which provides a safe and comfortable place for parents and children to continue building positive relationships. Most often problems exist over visitation between the custodial and non-custodial parent. Most of our families have experienced domestic violence. We are looking for someone who works well with children, can effectively work with people in crisis and is familiar with domestic violence. Domestic Abuse Intervention Programs (DAIP) works to eliminate violence in the lives of women and their children and is committed to the elimination of racism, sexism, classism, homophobia and other oppressions. We are looking for employees who are committed to this goal.



  • Demonstrated knowledge of domestic violence and related issues
  • General office and computer skills
  • Excellent written and oral communication skills
  • A commitment to ending violence against women and to the principles of native sovereignty
  • Knowledge of the developmental effects of domestic violence on children
  • Demonstrated skills in crisis intervention, conflict resolution, and negotiation
  • Servant leadership mindset and positive personal work ethic
  • Experience working with diverse racial, economic and social backgrounds
  • Detail oriented with strong organizational and problem solving skills
  • Self-directed, motivated and able to work independently
  • Ability to manage multiple tasks at once
  • Must be reliable and flexible
  • Ability to work evenings and weekends
  • Team mentality

Visitation Center Direct Service Responsibilities: Monitoring Visits

  • Provide a safe, healthy, nurturing and clean environment for children and their parents.
  • Monitor on site visits and exchanges.
  • Assist in operating the center; set out appropriate games and toys, check daily schedule for families, check messages.
  • Obtain updated information on participating families as needed.
  • Greet both parents and children upon arrival to the center. Introduce self and others when needed.  Assist parents when needed.
  • Enter new or pending families into database.
  • Maintain complete and accurate documentation in visit results and phone threads.
  • Assist in closing the center by completing necessary paper work, required cleaning, and lock up procedures.
  • Address and resolve conflicts that may arise in the center.
  • Assume mandatory reporting duties.
  • Communicate with project director and VC team about visitation activities and /or concerns.
  • Maintain center policies and procedures.
  • Other duties as assigned.
  • Uphold the Office on Violence Against Women’s Guiding Principles.

Visitation Center Direct Service Responsibilities: Individual Families

  • Schedule and conduct orientations as needed.
  • Provide information to the courts, attorneys, guardians ad litem, social workers and other professionals as needed and requested.
  • Attend OFP court when needed and meet with families about the visitation center. Work closely with other legal advocates at OFP court.
  • Attend other court proceedings as needed (subpoenas).
  • Provide referrals and follow up for child and adult victims.
  • Provide assistance to families transitioning from using the center to off site visits or exchanges.
  • Mentor and train visitation monitors, interns and volunteers.
  • Provide professional training and community education as needed.
  • Attend team meetings and required trainings.
  • Work toward team goals and objectives.

Program and Shared Staff Activities

  • Work with VC staff and project director to implement policies and procedures of the DFVC.
  • Maintain physical space of the center.
  • Actively develop the DFVC relationship with the court through community collaboration and court referral process recommendations in coordination with the DFVC project director and system, court and VC liaison.
  • Participate in interagency meetings and other multidisciplinary meetings focused on domestic violence in the community as a visitation center representative.
  • Ensure that family interactions are handled with dignity and respect.
  • Ensure a positive and stress free environment for children.
  • Actively build team work and communication among DFVC staff.




Send cover letter and resume by April 1, 2014

Sheryl Boman,  DFVC Program Coordinator

Domestic Abuse Intervention Programs

202 East Superior Street

Duluth, Minnesota 55802


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