Program of Domestic Abuse Intervention Programs (DAIP)

Visitation Specialist-Job Description


REPORTS TO: DFVC Program Coordinator TEAM: Duluth Family Visitation Center
STATUS: Full Time START DATE: Open until filled
Weekdays, evenings, Sundays  



  • Demonstrated knowledge of domestic violence and related issues
  • General office and computer skills
  • Excellent written and oral communication skills
  • A commitment to ending violence against women and to the principles of native sovereignty
  • Knowledge of the developmental effects of domestic violence on children
  • Demonstrated skills in crisis intervention, conflict resolution, and negotiation
  • Experience working with diverse racial, economic and social backgrounds
  • Detail oriented with strong organizational and problem solving skills
  • Self-directed, motivated and able to work independently
  • Ability to manage multiple tasks at once
  • Must be reliable and flexible
  • Ability to work evenings and weekends
  • Ability to work as a team member.


Visitation Center Program Duties:
  • Schedule and conduct orientations as needed.
  • Provide information to the courts, attorneys, guardians ad litem, social workers and other professionals as needed and requested.
  • Attend OFP court when needed and meet with families about the visitation center. Work closely with other legal advocates at OFP court.
  • Attend other court proceedings as needed (subpoenas).
  • Provide referrals and follow up for child and adult victims.
  • Provide assistance to families transitioning from using the center to off site visits or exchanges


Visitation Center Direct Service Responsibilities: Monitoring Visits
  • Provide a safe, healthy, nurturing and clean environment for children and their parents.
  • Uphold the Office on Violence Against Women’s Guiding Principles.
  • Monitor on site visits and exchanges.
  • Assist in operating the center; set out appropriate games and toys, check daily schedule for families, check messages.
  • Obtain updated information on participating families as needed.
  • Greet both parents and children upon arrival to the center. Introduce self and others when needed.  Assist parents when needed.
  • Enter new or pending families into database.
  • Maintain complete and accurate documentation in visit results and phone threads.
  • Assist in closing the center by completing necessary paper work, required cleaning, and lock up procedures.
  • Address and resolve conflicts that may arise in the center.
  • Assume mandatory reporting duties.
  • Communicate with project coordinator and VC team about visitation activities and /or concerns.
  • Maintain center policies and procedures.
  • Attend team meetings and required trainings.
  • Work toward team goals and objectives.
  • Other duties as assigned.



Send cover letter and resume to:

Sheryl Boman, DFVC Program Coordinator

Domestic Abuse Intervention Programs

202 East Superior Street

Duluth, Minnesota 55802

Or email to: